Terms & Conditions

By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms and conditions, please do not use our website.

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Website Content

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

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Use of Website

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

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Intellectual Property

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

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External Links

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

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Privacy Policy

Your use of this website is subject to our Privacy Policy, which governs the collection, use, and disclosure of your personal information. Please review our Privacy Policy for more information.

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Limitation of Liability

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

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Indemnification

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Governing Law

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australian Consumer Law (ACL).

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Display Homes & Enquiry Forms

By submitting our enquiry form to our sales consultants or hostesses, you consent to the collection, storage, and use of your information for the purpose of processing your enquiry. You acknowledge that the information provided will be used for marketing purposes, and you may receive communications from us. We are committed to safeguarding your data and will not share it with third parties without your consent. You understand that you can unsubscribe from our marketing communications at any time. These terms and conditions govern the use of our enquiry form, and by submitting the form, you agree to adhere to them.

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Render Services

1. Rendering Services
Better Built Homes provides rendering services through a third-party rendering company to create visual representations of homes based on client specifications.

2. Client Responsibilities
The client is responsible for providing accurate and detailed information regarding the desired home design, including architectural plans, color schemes, materials, and any other relevant details.

Any changes or modifications to the original design specifications provided by the client may result in additional costs and extended delivery times.

3. Payment
The client agrees to pay the full amount specified in the variation invoice for the rendering services before the commencement of the rendering process.

4. Delivery Timeline
Renders generally take 2-3 weeks to be complete. However, the actual delivery time may vary depending on the complexity of the project and the responsiveness of the client to requested information.

Better Built Homes is not liable for any delays caused by unforeseen circumstances, including but not limited to technical issues, force majeure, or delays from the Rendering Company.

5. Revisions and Modifications
One minimal change can be made to the render, once received. Additional revisions may incur extra charges. The client must provide clear and consolidated feedback on revisions within 2 days of receiving the render. Failure to do so may result in delays.

6. Intellectual Property
Upon full payment, the client will receive a non-exclusive license to use the rendered images for personal use only. Better Built Homes retains the right to showcase the rendered images in its portfolio, promotional and marketing materials.

7. Cancellation and Refunds
If the client wishes to cancel the rendering services before completion, a cancellation fee may apply. No refunds will be provided once the rendering process has commenced.

8. Confidentiality
Both parties agree to keep all project-related information confidential and not disclose any proprietary or sensitive information to third parties without written consent.

9. Amendments
Better Built Homes reserves the right to amend these terms and conditions. Any changes will be communicated to the client in writing. By engaging in our rendering services, the client agrees to these terms and conditions.

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Changes to Terms and Conditions

Better Built Homes reserves the right to modify or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on this website.

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Promotional Terms & Conditions

Milestone Madness

*T&C’s Apply. One Thousand Customer

The Promoter is Better Built Homes and Developments, Trading as Better Built Homes (ABN 81 146 891 205) (the ‘Promoter ‘). The Promoter’s address is Unit 3, 13 Renshaw Street, Cranebrook NSW, 2749

The “Offer” consists of a prize, each independent from the other in all terms and legal forms.

A prize is for a one-time, lump sum financial transaction of $30,000.00 in the favour of the winning entrant.

All entrants that meet the qualifying criteria as set out below, are eligible for EACH of the prizes stated to maximum value.

The total maximum value of the “Offer” is $30,000.00.
a. The “Offer” is ONLY redeemable by Automatic Bank Transfer, Cheque, or is redeemable against the total value of the entrants building contract, at the discretion of Better Built, with acceptance by the entrant.
b. The offer is not redeemable for currency (“cash”). Any use of the word “Cash” is for marketing purposes only.
c. The “Offer” is not transferable to any 3rd parties not identified in the Building Agreement/Building Contract executed with Better Built Homes.To the extent of any inconsistency between these Terms and Conditions and any other reference to this competition, these Terms and Conditions prevail.
Subject to the clauses below, entry is open to all Australian Citizens who have fulfilled the requirements set out below (‘Eligible Entrants ‘). Entrants must be over the age of 18, as of the date of entry.
a. Employees, and their immediate families of the Promoter, associated agencies and companies, contractors or individuals are not eligible to enter this competition. Immediate family means any of the following: spouse, ex-spouse, defacto spouse, child or stepchild (whether natural or by adoption), parent, stepparent, grandparent, step grandparent, uncle, aunt, niece, nephew, brother, sister, stepbrother, stepsister or 1st cousin.
This offer is extended to any client who is an Australian Citizen and who executes a “Tender and proceeds with a Building Agreement or Building Contract” for the construction of a Residential Dwelling under the following conditions.
Better Built Homes identifies now for the purposes of clarity, that an entrant may only claim 1 entry per “Tender and proceeds with a Building Agreement or Building Contract” as executed within each qualifying period. A “Building Agreement or Building Contract” may include multiple attached or detached dwellings. Better Built Homes reserves the right to include or exclude any dwelling from qualifying at its discretion.
To enter, Eligible Entrants must, during the Promotional Period or Periods (defined below): execute a Better Built Homes “Tender and proceeds with a Building Agreement or Building Contract” and pay the required fee as stated under the normal terms and conditions set out in Better Built Homes “Tender, Building Agreement or Building Contract” for the purchase and construction of a residential dwelling.
To be eligible for the prize, any entrant must commence, proceed to execute, and or accept a Better Built Homes “Tender and Building Agreement or Building Contract” within the specified Promotional Period, 12:00am 18th April 2024 and 11:59pm 30th June 2024.
The “Offer” is only available for clients of Better Built Homes and Developments, Trading as Better Built Homes and or its subsidiary brands that are constructing a residential dwelling within Better Built Homes standard service areas. Entrants must comply with all terms and conditions of entry as outlined in these standard terms and conditions.
Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
The competition commences on 18th April 2024 at 12:00 AM and closes 30th June 2024 at 11:59 PM (‘Promotional Period‘). All times noted in these Terms and Conditions are local times, based on the location of the Promoter. If any draw date falls on a public holiday, as defined in the state of the Promoter, that draw will be conducted on the next business day. Entries must be received by the Promoter prior to the competition close date and time.
The winner of the Prize will be the first valid entry drawn at one of the Promoter’s Premises on 05th July 2024 at 05:00 PM. The Promoter will ensure that all entries have an equal chance of winning a prize.
The winner will be notified by email and telephone within two business days of the draw.
This offer is not valid in conjunction with any other promotion, discount or offer available from “Better Built Homes”.
As a condition of accepting ANY Draw prize, the winner must sign any legal documentation as and in the form required by the Promoter and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form.
Prize will not be transferred until client slab has been completed and payment for the slab stage has cleared.

*By submitting an entry into this competition, entrants’ consent to receive promotional and other marketing messages from the Promoter (including messages sent electronically for an unlimited period of time). Entrants will be able to opt-out at any time by following the instructions included in each message sent by the Promoter.

**Given the financial nature of the promotion, each entrant whether an individual or corporation, must seek independent legal and financial advice as to how the prize may affect their individual financial circumstances, including but not limited to the individual or corporation’s taxation liabilities.

Authorised under: NSW Permit No. NTP/09472

Contact us

By using this website, you signify your acceptance of these terms and conditions. If you do not agree to these terms and conditions, please do not use our website.

For any questions about our terms and conditions, please contact us by email at [email protected] or by mail to the Privacy Officer Better Built Homes Unit 3 / 13 Renshaw Street, Cranebrook NSW 2749. Phone 1300 100 922.

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