The Better Built vision is to be the leading builder of project homes in Australia – not the biggest, but the best. Our Quality Assurance Program ensures our commitment to legislative requirements and regulatory compliance for every dream home we build.
At Better Built Homes, exceptional customer service and quality construction is our passion and, therefore, our number one priority. Every home passes an independent quality inspection during construction with quality assurance checkpoints throughout the process.
Assessment occurs during construction, providing clients with further peace of mind and evidence that we believe in our quality control and craftsmanship.
Beyond the independent inspections carried out by Tyrells, we also employ a strict quality control regime that involves our Managing Director and includes the following:
At an organisational level, our ISO 9001 Certified Quality Management System (QMS) ensures we continually monitor, analyse, and improve.
Our international-standard QMS is our mechanism of providing customers with service and product consistency. It’s also our guarantee of:
Our Quality Manual, supported by our Company Policy, ensures we deliver quality outcomes via policies and procedures for:
Continual improvement, including our PLAN →, DO → CHECK → ACT process.
We are a dedicated team of professionals who are committed to the following:
Through our processes and procedures, we aim to:
From our Directors to our Sales Consultants, Better Built Homes is responsible for the communication, enthusiastic promotion and implementation of this policy and is accountable for achieving quality outcomes.
Penrith is undergoing significant growth - a new metropolis, the airport at Badgerys Creek and other vital investments - with positive changes impacting the Penrith community. Change brings excitement and opportunity – but also trepidation.
We're strengthening representation and improving our community by working proactively within our community and engaging with local government and corporate advocacy organisations.
Better Built Homes is already heavily invested in various Penrith business community organisations, including:
We believe that quality at both a project and organisational level is critical for both staff and clients. We’ve invested significantly in training and systems and embedding procedures and processes across the business to ensure our social responsibility is both responsible and sustainable.
Award Finalist 2022 & 2023
HIA NSW Most Professional Medium Builder
Award Finalist 2021
HIA Australian Most Professional Medium Builder
Award Winner 2020
Award Winner 2018-2020
Product Review Home Builders Sydney & NSW
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