News and Announcements HIA-CSR NSW Most Professional Medium Builder 2022 Finalists November 25, 2022 Written by Demi Marketing Coordinator Share Share on Facebook Share on Twitter Share on Linkedin Share by email Better Built Homes are finalists in the 2022 Housing Industry Association (HIA)-CSR NSW Housing and Kitchen & Bathroom Awards for the Most Professional Medium Builder in NSW! BBH is thrilled to be considered among the best home builders in the state, a trend that has continued since taking the top spot in 2018 and 2019 for the HIA-CSR NSW Housing Awards. Taking place at the International Convention Centre in Sydney’s Darling Harbour, the 52nd anniversary of the NSW awards was the first HIA live event in over two years since COVID. Complimenting our successful three-year run as ProductReview’s Best Home Builder in Sydney and NSW from 2018 to 2020, the recognition from HIA-CSR is another validation of our consistency and professionalism. “Better Built Homes are proud to be a finalist for the HIA Most Professional Builder award–the most prestigious and coveted award we could win,” said Pre-Construction Manager Mel. “From our early beginnings as a little-known builder ten years ago, to be considered amongst the most professional builders in NSW is a monumental accomplishment and a validation of our processes, procedures, and professionalism. Not only is this something that our staff can be proud of, but it also gives our customers the peace of mind they are building with an experienced team who truly care about their journey.” Versatile Home Building Since our registration in 2010 and the delivery of our first home build in March 2012, we’ve genuinely differentiated ourselves in the marketplace as one of the industry’s most versatile builders. Employing 195 trade contractors, nine onsite employees, 31 office staff members, one business developer, three sales consultants and two hostesses, BBH operates independently of third parties, building homes throughout Greater Western Sydney (including the Hills, Blue Mountains, Camden and Hawkesbury regions) with the help of our valued partners and suppliers. Thanks to our growing versatility and the windfall from the area’s significant and continual growth, we’re now building in the Inner West, North Shore, and extensive locations across the Sydney metropolitan area. Housing Products and Services Our product line has consistently expanded to meet the needs of our customers. Better Built became well-known for providing modern house designs, high-quality construction, and affordable service. We’ve developed a scale of high-end products through our reasonably priced inclusions and promotions range, making us one of the industry’s most versatile builders in response to changing clientele and market demands. As a growing business, Better Built Homes has invested time and money in improving our building processes and procedures to help improve efficiency, productivity and customer satisfaction. We’ve done this by successfully implementing new software, including Sugar CRM and Onsite Companion, and implementing an ISO 9001 Quality Management System. A New Better Built Homes Experience Over the last 12 months, BBH has focused exclusively on our work with an external agency to align our brand positioning with the next phase of our evolution. Key to this is our professionalism and refusal to play on market vulnerability, which forms the focus of our submission. We constantly question what could be instead of what is, from industry innovations to quality control processes and improved client care. Renowned for forward-thinking home designs, innovative work practices, exceptional service, quality construction and value for money, we leverage new technologies and best practices to maintain our five-star Product Review rating (from 160 reviews and counting). The consistency and volume of our feedback speak volumes about our client commitment and point of difference, an undeniable contribution to BBH being awarded the independently-managed Product Review Award for Best Home Builder for three consecutive years.